Reopening-FAQs

Answers to some of your questions.


While social distancing is in place we've increased the number of discountable tickets to 2. This means one member can book a ticket for another member in the same transaction, allowing them to be part of your booking party.

QFT is planning to reopen on Monday 24th May based on the indicative date from the NI Executive. We've started planning it all already so keep your eyes out for more information.

Our air handling system draws in fresh air and expels air from the room, there is no re-circulation of air, a common feature in some air conditioning systems. 

We have outlined our new measures here. They include staggered screening times, hand sanitising stations, cash free operating, the use of face coverings when not eating or drinking, clear markers for social distancing in the foyer and social distancing between booking groups in our screens. 

Please contact us on qftmanager@qub.ac.uk and we'll be happy to help.

Yes, if you have a new Gift Card with barcode on the back, you'll automatically have your card extended until 24th May 2022. 

If you have an old ticket-style Gift Voucher that expired post April 2020, we will also honour these. You must first come into QFT to change the voucher over onto our new system. You'll have a year from the date you convert the voucher into a new Gift Card. We'll accept these old ticket-style vouchers for conversion until 30th September 2021.

Please contact us on qftmanager@qub.ac.uk and we'll be happy to help.

Following our previous extension of 6 months, we will be extending all QFT Memberships still valid on 24th May 2021 by 5 months, to cover the period we’ve been closed. 

Any memberships that expired between 24th December 2020 and 24th May 2021, will be extended until 24th October 2021.

We really appreciate all our members and want to ensure you do not miss out on your membership benefits.

We will be cashless initially. We will only accept credit, debit, or gift cards and other forms of contactless payment. We will review this measure weekly.

Yes. For many, it wouldn’t be a trip to QFT without a glass of wine. All food and drink is for consumption within the screen to ensure we can practise safe social distancing in the foyer. We will review this measure weekly.

Yes. Although we really recommend you book online as we will have limited capacity in our screens and booking online is the best way to ensure you get a seat. Book online here

Within the cinema foyer we will have clear floor markers to ensure a safe distance is maintained. We will also have clearly marked queues for the Box Office, bar, kiosk, toilets and screens. In the screens, we have implemented a new dynamic form of allocated seating which blocks off three seats on either side of every booking, as well as seats in front and behind the booking, with additional seats blocked to create a bubble around every booking. 

E.g.

                                                                                                                                                            

From Wednesday 16 June, we will be reducing the gaps on either side of a booking to two seats. This is in line with new guidelines from the NI Executive (here 17.2B). Therefore bookings will look like this:



We are staggering screening times to reduce traffic within the cinema to ensure that social distancing can be maintained.