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Got a QFT gift card or voucher at home?

01 June 2021

We wanted to provide some clear information on our gift vouchers and which vouchers remain valid after our closures this past year.  

Got a QFT gift card or voucher at home

We want to make sure that customers with vouchers bought before lockdown have a fair opportunity to use them. Any vouchers bought before lockdown, that were due to expire after April 2020 will be honoured. As we changed systems in February 2020 there are a few different types of vouchers out in the world and different procedures apply based on when your voucher was purchased. 

Old Ticketsolve Voucher (purchased before February 2020) 

If you have a voucher from our old box office system this will either be on an old ticket or an e-voucher. You can tell you have an old voucher based on the code which should be a combination of numbers and letters. If you have a voucher like this that was due to expire after April 2020, we will honour it. You must bring it into QFT before 30 September 2021 to get it moved onto our new system. You will have one year from the date you move it onto the new system to use it. 

Once your gift card is on this system you’ll be able to use it online and in venue.  

QFT Gift Card (Yellow and Green) 

These gift cards were purchased after our system changed. They have automatically been extended until 24 May 2022.  

QFT e-Gift Card  

These gift cards were purchased after our system changed. They have automatically been extended until 24 May 2022. 

Please note: some e-Gift Cards were sent with incorrect artwork which states ABC Cinemas. These e-Gift Cards can still be used online and in venue.