Next steps - current measures at QFT

Your wellbeing remains our number one priority. Tied, of course, with brilliant films.

Reducing the risk of COVID-19 at QFT is a team effort, so we wanted to outline what we’re doing to make QFT a reduce risks in the current pandemic, and what you can do to help us achieve that.

Here’s what we're doing to welcome you back

Staggered screening times

We’ll be staggering our screening times to ensure people can exit and enter the cinema without any build up of traffic in the cinema at any one time. This will also provide more time for thorough cleaning between screenings.

Hand sanitising stations

We’ve installed new hand sanitising stations in the cinema for our staff and customers.

Enhanced cleaning regime

We’re increasing our cleaning regime to ensure high touch points are regularly disinfected. We've extended the break between films in order to ensure the screens are clean thoroughly after each screening.

Staff practising good hand hygiene

In addition to our hand sanitising stations staff will also be mindful of practising good hand hygiene; washing their hands for at least 20 seconds in accordance with advice from the Public Health Authority.

Staff will be provided with PPE where deemed necessary in accordance with PHA guidelines, or as requested by individual staff members.

Here’s what you can do to help us out

Book online in advance

We are recommending everyone book online. This helps front of house and other customers see the level of attendance for particular screenings, and it helps us to participate in the NHS Test and Track scheme. You can still book in person at the cinema but we are still only accepting card. 

Pay using card or gift card in our venue

We won’t be accepting cash payments during our initial opening period. Please pay using credit card, debit card, Apple Pay or with a QFT gift card.

Don't come if you're unwell

If you’re experiencing any COVID-19 symptoms, please do not come to the cinema. We will be able to refund you if you contact us 48 hours prior to your screening, or we will be able to offer you an exchange beyond that point. Please contact us on qftmanager@qub.ac.uk if that is the case.

Please wear a face covering

You are encouraged to wear face coverings throughout QFT. Exemptions apply. 

Practise good hand hygiene

Please make use of our hand sanitising stations and make sure to regularly wash your hands for at least 20 seconds in accordance with PHA guidelines.

We'll be reviewing our measures on a weekly basis to make sure we're responding to the best public health advice as well as our customers' needs. We will notify customers of any major changes.

The best way to keep up-to-date with our plans is to become a member, whether that’s a free QFT Community or LUMI membership or our classic QFT Member package.

If you have any questions, please check out our Re-opening FAQs or contact us on qftmanager@qub.ac.uk.