FAQs

Answers to some of your questions.


Yes. Now we are operating at full capacity without social distancing in the screens people can choose to sit beside each other when booking separately.

With allocated seating you can book separately but choose to sit together. 

QFT reopened on Monday 24th May 2021.

Our air handling system draws in fresh air and expels air from the room, there is no re-circulation of air, a common feature in some air conditioning systems. 

Please contact us on qftmanager@qub.ac.uk and we'll be happy to help.

If you have a new Gift Card with barcode on the back, your card will have been extended until 24 May 2022. 

If you have an old ticket-style Gift Voucher that expired post April 2020, we honoured these if they were brought for conversion before 30 September 2021. 

Please contact us on qftmanager@qub.ac.uk and we'll be happy to help.

Memberships were extended until 24th May 2022.

We really appreciate all our members and want to ensure you do not miss out on your membership benefits.

No, QFT is cash free. If you prefer to not use your credit/debit card in person, you can buy a gift card online you can use when visiting QFT. 

Yes. For many, it wouldn’t be a trip to QFT without a glass of wine. Our bar is open for drinks and refreshments. Card payments only.

Yes. Although we really recommend you book online as it is the best way to ensure you get a seat. Book online here

Following the announcement from the Northern Ireland Executive on Monday 27th September 2021 regarding social distancing, we reviewed our social distancing measures.

From Friday 22 October 2021, we removed socially distancing in our screens. 

We have a variety of mitigations in place at QFT, including increased cleaning regimes, staggered screening times, reduced face-to-face contact, increased ventilation and hand sanitising stations. We also encourage customers to wear masks in the cinema when they are not eating or drinking. 

If you have any questions about these changes, please get in touch on qftmanager@qub.ac.uk.