faqs

Answers to some of your questions.


We can issue refunds, however we would prefer to provide a complimentary ticket in the hope that you will come back and support us when we are able to re-open. There will be information about refunds going out to customers on Tue 17 Mar. If you don't receive any communication from us by Thursday 19 Mar, please email qftmanager@qub.ac.uk to request a complimentary ticket or a refund request form.

Due to the current position, we are unable to provide any guidance around when the QFT will re-open – we will be guided by Government and Public Health Authority recommendations.

The QFT will close from Tuesday 17 March 2020 – this mean that there will be no films shown in the QFT on 17 March.

We are following all Public Health Authority guidelines and have closed QFT.